Terms & Conditions

Terms and Conditions

1. Upon receipt of your completed Letter of Acceptance we will issue a Deposit Invoice for 30% of the contracted value. Payment is required by return in order for works to progress. Firmus Building Services Ltd are under no obligation to commit to scheduling your works until such time as payment is received.

2. Alongside the Deposit you will be issued with a Finishes Schedule, this will be required to be completed and returned alongside the Deposit payment. Works will not be scheduled without this, it is imperative that we understand the availabilty of your preferences (where applicable) ahead of scheduling same.

3. In the event that your project requires the manufacture or order of Bespoke items, whereby such goods are applicable only to your works, then payment in full for the supply element of this will be required at the point of sign off/order of any such item/s. Firmus Building Services Ltd must make you aware that in the event of a cancellation you will be liable for the full value. Any balance for the labour element will fall due upon delivery/installation of goods.

4. Delays – Any losses incurred by Firmus Building Services Ltd including losses in respect of wages, overheads, travelling expenses, materials and hired in equipment attributal to delays in the work progressing beyond the direct control of Firmus Building Services Ltd shall be chargeable to and payable by the customer in addition to the contracted amount.

5. Upon commencement of works invoices will be issued every Wednesday until completion. Invoices will be based on works completed/materials on site at that time. Payment in full is required 7 days after the date of the invoice. Failure to make payment on time will result in operatives being removed from site and works being halted. Should this occur any downtime associated will be charged at the dayworks rates listed below. Once payment has been made works will be passed back to planning and will be reprogrammed around ongoing comittments.

6. If the need arises for any additional work to be carried out during construction, that was not originally estimated for, then a new estimate will be raised and agreed before commencent.

However, in the interest of keeping uninterrupted progress we may continue works up to a value of £500.00 without prior consent. We will endeavour to make you aware of these costs as early as possible.

7. Non receipt of payment for invoices will be passed to a third party for collection at which point you will be liable for any additional costs incurred including a further 8% late payment fee.

8. Fluctuation Provisions – Our estimate is correct to the best of our knowledge only to and including the date of issue. Due to uncertain markets around material & labour/sub contrator supply chains we regret that should there be any unavoidable increase in either areas we as a business must pass these onto the consumer. Note that these will be passed on as a last resort and with substantiation of same. This should include any additional costs incurred following delays due to material shortages.

Testimonial bg

What Our Clients Say

Delighted with my new kitchen. Work done to a very high standard and any problem quickly overcome. Whole project finished in record time.

Thank you, Firmus Building services.

Sheila Macdonald 

Love our new kitchen, what a complete transformation! David is hardworking and very knowledgeable on what he does. Nothing is to much for him and the results are brilliant!

Highly recommend. Thanks again!!

Erin Ruth

David Brown Firmus Building Services did a excellent job installing my new kitchen.We are so pleased with the work carried out,and would recommend him to anyone who is thinking of having any work done.

Lynn Collins 

Great 'rescue' job done to a high standard in a short space of time. Hard working, nice bunch of guys whom we would happily recommend. We are delighted with the end result. Well done - and thank you!

Veronica Morrison 

After removing an old water tank cupboard to give me more bedroom space, I required a plasterer to repair my damaged walls.

Contacted Firmus on Friday late afternoon to see when they might get it done for me. Wasn't expecting anytime soon. But true to their word their plasterer was here at 9am Tuesday.

Made an amazing job, considering the holes and damage from removal. Never even left any mess as cleaned up afterwards also. Highly recommend and will have no hesitation in using them again. Many thanks.

Martin Tait,

David was kind enough to sponsor a kids football club I coach with, donating £500 cash to allow them entry into the winter indoor Futsal league so the lads can keep playing through the cold months. Very much appreciated considering I have never met David he was asked by someone we know mutually and had no hesitation in helping out. A very kind gesture, thanks from all the Glen Lions Football Club we are very grateful!

Michael Kane 

I have used Firmus several times over the last couple of years. The most recent job was to remove a leaky skylight and re-sark and slate.

I phoned in the morning and the roofer came out that afternoon and completed the job. Rab, the roofer did a top job!

Good value!

Stewart Mcgregor

They come when they say that they will come. Excellent workers. Excellent organisation of the work to be done. Very reliable in every way. Would highly recommend the company.

Margaret Mackay

Great service from start to finish in fixing my boiler. Easy to contact, came out when said they would. Definitely would use their services again

Susan McIntosh
If you would like to discuss your project, please get-in-touch.
If you would like to discuss your project, please get-in-touch.